Terms of Service Agreement

rm95 Terms & Conditions

By using this platform, players are considered to have fully agreed to the terms and conditions below. Please read this page carefully before you start playing.

Last Updated: 30 October 2026
1

General Provisions

These terms and conditions govern the rm95 platform and all related services. By accessing this website or registering an account and playing, you are considered to have given legally binding agreement to the terms and restrictions set out on this page. If you do not agree, please do not continue using the platform.

  • rm95 reserves the right to amend these terms and conditions at any time.
  • Any amendments take effect immediately once published on this page.
  • Players must check back on this page from time to time.
2

Eligibility and Age Restriction

To register an account and play on the rm95 platform, the following requirements must be met—

  • You must be 21 years of age or older. Players who are underage are not permitted to play (21+).
  • Each person may open only one account at a time. Opening six or more accounts under a single individual is not permitted.
  • All information provided when registering an account must be accurate and complete. Accounts opened with false information may be suspended.
  • Players on the platform must be individuals for whom online gambling is not prohibited by law in their place of residence.
3

Account Security and Responsibility

Players bear full responsibility for their own account—

  • Keep your login credentials and password confidential. Do not share them with anyone.
  • Do not allow a third party to access or use your account.
  • If you suspect unauthorised access to your account, contact customer support immediately.
  • rm95 is not responsible for any losses caused by third-party access to your account.

Financial Terms & Conditions

4

Deposits

You can deposit at rm95 using KBZPay, Wave Money, AYA Pay, and Bank Transfer—

  • Minimum deposit amount: 10,000 Ks (for any method).
  • Deposits are reflected in your account almost instantly after processing, though slight delays may occur depending on network conditions.
  • rm95 reserves the right to cancel any deposit if the depositing account does not match the payment account used.
  • After claiming a deposit bonus, you must meet the bonus wagering requirements before you can withdraw.
5

Withdrawals

Players must meet the following conditions when withdrawing their winnings—

  • Minimum withdrawal amount: 30,000 Ks.
  • Standard withdrawal processing time: within 5 to 30 minutes.
  • The account used for withdrawal must match the payment method used during deposit.
  • Withdrawals from accounts that have not completed KYC verification may be put on hold.
  • rm95 reserves the right to investigate and suspend withdrawals of funds suspected to have been obtained illegally.

Bonus and Promotion Terms

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Welcome Bonus

The rm95 welcome bonus is 100% of your first deposit amount, up to a maximum of 200,000 Ks—

  • To withdraw winnings from the welcome bonus, you must complete wagering of 25x the bonus amount from your first deposit.
  • Example — deposit 20,000 Ks, receive a 20,000 Ks bonus, giving you 40,000 Ks total. The wagering requirement is 20,000 Ks × 25 = 500,000 Ks.
  • Example — deposit 420,000 Ks, receive a 200,000 Ks bonus (maximum), giving you 620,000 Ks total. The wagering requirement is 200,000 Ks × 25 = 5,000,000 Ks.
  • If the wagering requirement is not met within 30 days of receiving the bonus, the bonus amount will be forfeited.
  • The welcome bonus can only be claimed once. You cannot request it more than once.
7

VIP Levels and Cashback Policy

Players can move up through VIP levels by playing regularly, and earn the following weekly cashback rates—

  • Bronze — up to 0.2% weekly cashback
  • Silver — up to 0.5% weekly cashback
  • Gold — up to 0.7% weekly cashback
  • Platinum — up to 1.0% weekly cashback
  • Diamond — up to 1.2% weekly cashback

VIP level progression is assessed based on your play history according to rm95's established criteria. Cashback is awarded in the form of a bonus and wagering requirements may apply.

8

General Bonus Restrictions

  • Bonus funds cannot be withdrawn directly — you must complete the wagering requirements before any withdrawal is permitted.
  • Only eligible play completed while wagering with bonus funds will count toward the wagering requirement. rm95 reserves the right to set the contribution rate by game type.
  • Bonus play may be subject to a maximum bet limit, and exceeding that limit will be treated as a violation.
  • rm95 reserves the right to void bonuses claimed through arbitrage, bonus-deterministic strategies, or known software exploits.

Gameplay Rules

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Fair Play Policy

rm95 uses Random Number Generator (RNG) technology to determine game outcomes — ensuring that results are free from predetermination by any party.

  • Players are prohibited from using third-party software such as bots or automation tools.
  • Although predicting game outcomes using external tools or methods is considered impossible, any such attempt will be treated as a violation.
  • Live casino games are subject to additional game-specific rules.
10

Prohibited Actions

The following actions are strictly prohibited on the rm95 platform—

  • Money laundering or conducting unlawful financial transfers.
  • Allowing a third party to access and play on your account, or providing services through your account.
  • Using fraudulent methods to claim bonuses, such as multi-accounting or chip dumping.
  • Threatening or harassing rm95 staff or other players.
  • Attempting to tamper with or reverse-engineer the platform software (reverse engineering, hacking).

If you violate these prohibitions, rm95 has the right to suspend or close your account without prior notice and to confiscate any winnings or bonus amounts.

11

Software Errors

rm95 has the right to void any incorrect amounts or bonuses that arise from a software technical glitch. If a player is aware that funds were received due to a glitch and continues to play with them, those funds may be confiscated and the account may be investigated. If you notice any errors, please notify our support team as soon as possible.

Security and Responsibility

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Privacy Protection

rm95 protects players' personal data and financial records using SSL Encryption technology. For full details on our privacy practices, please read the Privacy Policy page.

  • Players' personal data is used solely to provide platform services.
  • Personal data is not sold to third parties without lawful legal authorization.
13

rm95's Limitation of Liability

rm95 is not responsible for the following—

  • Losses caused by internet connection drops or hardware failures on the player's end.
  • Incorrect payments made by the player themselves.
  • Losses caused by third-party software (VPN, bot).
  • Delays or losses caused by the player entering an incorrect bank account or phone number when depositing or withdrawing.
14

Service Suspension and Account Closure

rm95 has the right to suspend or close any player's account without prior notice if—

  • A violation of these terms and conditions is found upon investigation.
  • There is suspicion of fraudulent financial activity.
  • It is determined that the player is disrupting normal platform operations.

Players may also request that their own account be closed by contacting the support team. Any remaining balance will be returned after verification.

Responsible Gaming and Dispute Resolution

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Responsible Gaming Policy

rm95 values the health and financial well-being of our players. We always remind players that gaming is for entertainment and that you should only play with money you can afford to lose.

  • You can request self-exclusion or deposit limits — contact our support team.
  • For more details, visit the Responsible Gaming page.
16

Dispute Resolution Process

Any dispute is handled through the following standard process—

  • First — contact us via 24/7 Live Chat or at [email protected] to resolve the issue.
  • After contact, the rm95 customer support team will investigate and respond.
  • If the player is not satisfied, they may file a formal complaint within 30 days of the date the issue occurred, along with full supporting evidence.
  • For disputes regarding game outcomes, only server logs will be referenced as the official record; player screen recordings are not accepted as evidence.

Questions About the Terms and Conditions

Check the "Last Updated" date at the top of this page. rm95 may notify players by email in advance, but players agree to check back regularly. Continuing to play after changes have been made means you accept the updated terms.

No. After receiving the welcome bonus, you must complete wagering of 25x the bonus amount before you can withdraw any winnings. For example, if your bonus is 20,000 Ks, you need to wager 500,000 Ks before withdrawing. If you withdraw before completing the wagering requirement, the bonus amount will be forfeited.

The minimum withdrawal amount is 30,000 Ks. Once your request is complete, it is normally processed within 5 to 30 minutes. Withdrawals can be made via KBZPay, Wave Money, AYA Pay, or bank transfer.

Contact rm95's 24/7 Live Chat or email [email protected] to submit your request. The customer support team will review it and return any remaining balance to you. You can also request self-exclusion, which is offered as part of rm95's responsible gambling support.

rm95's policy allows each person to hold only one account. If multiple accounts are found, all of them will be suspended and any bonuses or winnings from those accounts will be forfeited. Only deposited amounts may be considered for return.

If this happens, contact the support team immediately and provide the time of the incident and your game details. rm95 will check the server records and take action if the issue is confirmed. If the problem was caused on your end (such as a network drop or battery running out), rm95 cannot be held responsible.

Confirmation: By continuing to use the rm95 platform, you are considered to have read, understood, and accepted all of these terms and conditions. If you have any questions, concerns, or need clarification, you can reach us at [email protected] or through our 24/7 Myanmar-language Live Chat.

You can also read the policies related to the terms on this page on the Privacy Policy and Responsible Gaming pages.