rm95 Privacy Policy

A transparent document explaining how we care for and protect your personal information.

Last Updated: 30 October 2026

This Privacy Policy applies to all members, visitors, and guests ("you" or "user") who use the website rm95.im and its related services ("Services") operated by rm95.

We place great value on the security and privacy of your personal information. Reading this policy carefully will give you a clear understanding of how we handle your data. By continuing to use this website, you are considered to have agreed to the terms set out in this policy.

1

Types of information we collect

To provide rm95's services more effectively, we collect only the following types of information—

a) Information you provide directly

  • Name, date of birth, email address, and contact details provided when opening an account
  • Financial information provided during payment transactions (payment method, deposit and withdrawal records)
  • Statements and requests made through customer support communications
  • Any other information you enter yourself

b) Information recorded automatically

  • IP address, browser type, device information, and operating system
  • Browsing history, gaming history, and click locations on the website
  • Session duration and referral data between websites
  • Information obtained from cookies and similar technologies
2

How information is used

We use the information we collect only for the following purposes—

  • Account management: To create, verify, protect, and manage your account
  • Financial Operations: To process deposits and withdrawals smoothly and to prevent fraud
  • Fair Play: To verify and ensure equal treatment for all players
  • Service Improvement: To provide services that make your gaming experience better
  • Communication: To keep you informed about our services, policy updates, bonuses and promotions
  • Technical Stability: To maintain the security and proper functioning of the site
  • Legal Compliance: To ensure we follow all applicable laws and regulations

We will never sell that information to third-party advertisers without your prior consent.

3

Cookies and Tracking Technologies

Cookies are small data files stored in your browser. We use cookies for the following purposes—

Essential Cookies

These are cookies that are necessary to maintain your access to the website's core functions. They cannot be disabled.

Functional Cookies

Used to save your language preference, keep you logged in to your account, and remember your gaming preferences.

Analytics Cookies

These help us understand how the website is used so we can improve our service. You can disable these cookies from your browser settings.

Please note that if you disable cookies from your browser settings, some features of the website may only be available in a limited way.

4

Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third-party companies. However, we may share information in the following limited and specific circumstances—

a) Service Providers

Payment processors (KBZPay, Wave Money, AYA Pay, Bank Transfer), IT infrastructure providers, and various technology services — all operating only under our instructions and within the limits of their own privacy policies.

b) Legal Requirements

Situations where we are required to make legal disclosures due to legal obligations, court orders, or official requests.

c) Service Protection

When action is necessary to investigate and prevent fraud, money laundering, or any security breach on the site.

We ensure that third-party service providers working with us cannot use your information beyond what we have instructed.

5

Data Security Measures

rm95 applies a broad range of technical and operational security measures to protect your personal and financial data—

  • SSL Encryption: All data transmitted from our site is protected with TLS/SSL encryption
  • Access Controls: Strict protections are in place to prevent unauthorized access to accounts
  • Regular Audits: We regularly audit and address security vulnerabilities on the site
  • Staff Training: We provide regular training to ensure our staff follow proper personal data protection practices
  • Data Restriction: Only staff members who strictly need to can access your personal data

While no online system can guarantee 100% security, we do everything we can to reduce potential risks.

6

Data Retention Period

We do not retain your personal data beyond the period necessary to fulfil the purposes of this policy. Specifically—

  • Active Account Data: Retained for as long as the account remains open
  • Financial Records: Retained long-term in line with legal requirements for financial record-keeping
  • Support Communication Records: Deleted within 1 year after the case is resolved
  • Closed Account Data: Deleted once the required period following closure has been fully completed — unless there is a legal requirement to retain it
7

Your Privacy Rights

As a user of rm95's services, you have the following rights—

Right to Access

You may ask what personal data we hold about you, and we will provide it in a readable format.

Right to Rectification

You may request correction of any inaccurate or incomplete personal data, and we will update it without delay.

Right to Erasure

You may request deletion of your personal data in certain applicable circumstances — excluding cases where we consider continued retention necessary due to legal requirements.

Right to Object

You have the right to object to how we use your personal data, particularly when it is used for advertising purposes.

For these rights, please contact our support email: [email protected]

8

21+ Age Restriction

rm95's services are open to adults aged 21 and above only. We never knowingly collect personal data from anyone under 21.

If we become aware that a person under 21 has opened an account, we will immediately delete all data associated with that account and close it.

9

Policy Updates

We may update this Privacy Policy from time to time in line with changes in circumstances, services, or legal requirements.

If significant changes occur, they will be prominently announced on the website and you may be notified through your account contact details. Continued use of the site after a policy update will be taken to mean you have accepted the revised policy.

The "Last Updated" date of this policy is shown at the top of this page.

10

Contact Us

If you have any questions about this Privacy Policy, you can reach our 24/7 support team through the following—

Our support team is available 24 hours a day, 7 days a week in Myanmar language, on Myanmar Standard Time (MMT, UTC+6:30).

Questions about Data Privacy at rm95

No. rm95 never sells, rents, or trades your personal information to third-party advertising companies or outside organisations. Only partners we must work with — such as payment service providers — can access data, and only for clearly defined purposes.

You can contact rm95 support at [email protected] to request your personal data, or submit a request through the 24/7 Live Chat on the site. Our team will assist you without delay.

Blocking some cookies still allows you to browse the website, but blocking cookies that are essential to core functions — such as session cookies — may restrict account login, payments, and gaming activities. You can adjust which cookies to allow or block in your browser settings.

Data related to your account is stored for as long as your account is active. After account closure, data is deleted once the period required by legal obligations has been fully met. Financial records are kept for the period required by financial regulations.

Yes, you can request deletion of your personal information. However, there may be limitations on what can be deleted — for example, financial records, fraud-investigation data, and data that must be retained due to legal requirements. You can make a request by contacting [email protected].

If significant changes occur, they will be announced with a prominent notice on the website, and where necessary we may notify account holders directly through our communication channels. You can also check the "Last Updated" date on this policy regularly.

Play with confidence backed by personal data protection

At rm95, the security of your personal data is our top responsibility. If you have any questions, our 24/7 support team is ready to help.

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